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Why am I logged out after five minutes?

For regulatory reasons, Intergiro can only allow users to be inactive for a maximum of 5 minutes. After exceeding this period of inactivity, users are automatically logged out.

For more information, please check Article 4(3)(d) of the Commission Delegated Regulation (EU) 2018/389, where it states that Payment Service Providers (PSPs) must apply strong customer authentication in accordance with Article 97(1) of Directive (EU) 2015/2366, specifically that “the maximum time without activity by the payer after being authenticated for accessing its payment account online shall not exceed 5 minutes".